<--Atlanta Computer Repair--><--Atlanta Laptop Repair-->

Atlanta Computer Repair - Call 404-702-2865 - We Offer Same Day Computer Repairs

Atlanta Computer Repair by Experts - Available 24/7 @ 404-702-2865

Call a Computer Expert!

Though our tutorials may have worked in our particular circumstances, they may not work for you. Please use our blogs with caution as we are not responsible for any harm you may do to your computer without our direct supervision. If you’d like to avoid the potential hazards of repairing your own computer, feel free to call us @ 404 – 702 – 2865. We offer same day expert service in and around Atlanta Georgia.

No Comments by Mike  /  March 4, 2009  /  Posted in: DotNET, Email, Exchange, Explorer, FAIL, Graphics, Hardware, IE7, ISP - Comcast, LINUX, Macintosh, Networking, Printers, Sendmail, Uncategorized, Virus, Windows
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PLEASE READ ME: Are you looking for Computer Repair in Georgia?

If you are here looking for Same Day Computer Repair Service in Georgia, please call us at 404 – 702 – 2865 or visit our main website at http://www.bentleypc.com/. The web page you have landed on is our online blog, and is only intended to help persons wishing to solve computer problems on their own.

1 Comment by Mike  /  March 19, 2009  /  Posted in: Uncategorized

GA Atlanta Computer Repair

If you’re looking for computer repair in Atlanta, look no further. BentleyPC offers same day expert service in Atlanta GA. We come to you at your convenience. Call us at 404 – 702 – 2865 today or visit http://www.BentleyPC.com/appointments and schedule your repair today. While you’re at BentleyPC.com feel free to look around at the other services we offer.

We offer the following services in Atlanta, GA:

Computer Repair (Atlanta):
* Computer Diagnostics, Laptop Diagnostics
* Computer Network Installation, Laptop Network Installation
* Computer Repair (Servers Incl.), Laptop Repair (Tablets & Software Incl.)
* Computer Part Repair, Laptop Part Repair (AC/DC/Power Jacks, LCDs, Hardware)
* Computer Sales & Customization, Laptop Sales & Customization
* Computer Upgrades, Laptop Upgrades
* Malware, Spyware, Trojan & Virus Removal

Computer Networks (Atlanta):
* Network Installation & Repair
* Network Device Setup & Repair (Printers, Routers, Switches, etc.)
* Network Firewall & Anti-Intrusion
* Network Expansion and Wide Area Network Setups
* Network Services Setup & Repair (Phone Systems / VoIP, VLAN, etc.)
* Cat 3, Cat 5, Cat 6, RJ11, RJ14, RJ25, RJ45, RJ61, ISDN Low Voltage Cable Installation

Website Design (Atlanta):
* Custom Design: Flash, Java, HTML, PHP, AJAX, CSS
* E-commerce Websites (Security Certificates, Shopping Carts, Paypal, Credit Card Processing API/Gateways)
* Search Engine Optimization (Google, Yahoo, MSN, Altavista, etc rankings)
* Logo & Graphic Art Design
* Template websites for $25/month

No Comments by Mike  /  February 15, 2010  /  Posted in: 7, Atlanta, Compaq, DotNET, Email, Exchange, Explorer, FAIL, Graphics, HP, Hardware, IE7, ISP - Comcast, LINUX, Macintosh, Networking, Ping.fm, Printers, Sendmail, Solaris, UNIX, Uncategorized, VTigerCRM, Virus, Vista, Windows, XP
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Printer Sharing Windows 7 and Snow Leopard 10.6


Today we ran into a problem between Mac OS 10.6.2 Snow Leopard and Windows 7 Printer Sharing. Both machines had the correct drivers installed, and the printer was shared from the Win7 box with full permissions for everyone, yet we could not connect to it from the Mac. SMB file sharing was working fine, and other windows machines could easily connect to the printer. I couldnt find a single web site with the correct solution, and eventually we figured it out after an hour of head scratching.

Here’s the fix…

After installing the printer using a USB cable on both machines, hook the printer to the windows box and do the following…

1st – Share the printer on the windows box, and share it as “printer” or something easy to remember without special characters and spaces, etc. We named ours HP because it was an hp psc 4210. Now, give the windows box a static IP address, and setup user for printing (or you can use the admin user / password for a later step). Make sure the permissions are set correctly on the printer.

2nd – Setup a printer on the Mac (though it wont work yet). Go to System Preferences > Print & Fax > “+” (Plus) sign / add printer > Select IP > Select LPD (Line Printer Daemon) > type in the IP address of the windows box in the address field > change the name of the printer to the printer model or something simple (HP in our case) > Select “Print Using” > Select “Printer Software” > Select the printer model / driver for the printer you have.

3rd – Open Terminal from Utilities in the Applications menu within Finder. Type in the following:

sudo -i (enter your password)
ps -ef|grep cupsd (note the number in the second column)
kill X (where X is the number from above)
cp /etc/cups/printer.conf /etc/cups/printer.conf.backup (copies your current printer.conf to printer.conf.backup)
nano /etc/cups/printer.conf

Locate the line that says LPD://[IP Address of Windows Box] and change it to “smb://username:password@[ip address of windows box]/[Printer Share Name]

Ours looked like this
smb://user:pass@10.1.1.50/HP

After making the change, use ctrl+o to write the changes to printer.conf, then ctrl+x to exit nano editor.

4th – Now restart cupsd again or reboot the computer
ps -ef|grep cupsd (note the number in the second column)
kill X (where X is the number from above)

You should be able to print now!


7 Comments by Mike  /  December 18, 2009  /  Posted in: 7, HP, Hardware, LINUX, Macintosh, Networking, Printers, UNIX, Vista, Windows, XP
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BentleyPC is a Google Favorite!

BentleyPC is announced as one of Google’s first favorite places see http://tinyurl.com/BentleyPCFacebook for more details. Thank you all!

No Comments by Mike  /  December 16, 2009  /  Posted in: Ping.fm
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Our latest websites…

http://ping.fm/CQtBJ

http://ping.fm/yuoZQ

No Comments by Mike  /  December 7, 2009  /  Posted in: Ping.fm
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Access Denied Installing Driver – Registry Permission Issue Fix

Got an access denied when installing Hauppauge WinTV driver I googled forever before I found the fix. So here it is to help the other computer engineers out there. I saw many issues that were solved using the methods below. Some were regarding installing itunes, some were installing video or sound cards, all errored with permission denied or access denied, or they couldnt edit a registry key due to permission issues, etc.

In XP Pro…
secedit /configure /cfg %windir%\repair\secsetup.inf /db secsetup.sdb /verbose

This here works in both XP Pro & XP Home
Download SubInAcl.exe, Install the program.

Now create a new text document and copy the following into it.


cd /d "%programfiles%\Windows Resource Kits\Tools"

subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f /grant=system=f /grant=restricted=r /grant=YOURUSERNAME=f /setowner=administrators > %HOMEPATH%\Desktop\subinacl_output.txt
subinacl /keyreg HKEY_CURRENT_USER /grant=administrators=f /grant=system=f /grant=restricted=r /grant=YOURUSERNAME=f /setowner=administrators >> %HOMEPATH%\Desktop\subinacl_output.txt

subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f /grant=system=f /grant=users=r /grant=everyone=r /grant=restricted=r /setowner=administrators >> %HOMEPATH%\Desktop\subinacl_output.txt
subinacl /keyreg HKEY_LOCAL_MACHINE /grant=administrators=f /grant=system=f /grant=users=r /grant=everyone=r /grant=restricted=r /setowner=administrators >> %HOMEPATH%\Desktop\subinacl_output.txt

subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f /grant=system=f /grant=users=r /setowner=administrators >> %HOMEPATH%\Desktop\subinacl_output.txt
subinacl /keyreg HKEY_CLASSES_ROOT /grant=administrators=f /grant=system=f /grant=users=r /setowner=administrators >> %HOMEPATH%\Desktop\subinacl_output.txt

subinacl /subdirectories %programfiles%\ /grant=administrators=f /grant=system=f /grant=users=e >> %HOMEPATH%\Desktop\subinacl_output.txt

subinacl /subdirectories %windir%\ /grant=administrators=f /grant=system=f /grant=users=e >> %HOMEPATH%\Desktop\subinacl_output.txt

WARNING – This is very risky!!! I hope you have a WinPE or similar cd so you can manually restore your registry if you need to.

Now, create a backup of your registry please!

Save the file as resetreg.cmd and run it. Sit back and watch while SubInAcl fixes your registry permissions… A log file named “subinacl_output.txt” will appear on your desktop and will have the log of what took place.

If you get lucky like I did, this will completely screw up your windows install. Then you can restore from your backup and try again, and perhaps restore an earlier restore point snapshot, and eventually this may fix the the problem. It did for me… after several attempts.

Cheers!

1 Comment by Mike  /  December 6, 2009  /  Posted in: FAIL, Hardware, Windows, XP
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excel / word is not installed for the current user

Ran into this error with someone who had pirated office 2007 and later purchased a legit copy. They had removed the old pirated copy before installing the legit copy and all was well until they ran auto-updates recently. I found plenty of sites with useful advice and eventually I got pointed in the right direction.

Here’s the sites I visited:
1

2
… and the links within each page…

Here is what I settled on as the solution:
Rename mso.dll (pirated users may have a mso.dll.bak and mso.dll) rename mso.dll to mso.dll.bad
mso.dll is located in c:\program files\common files\microsoft\office12\

Now the true trick…

In vista go here
c:\program data\microsoft\office\data
In XP go here
c:\documents and settings\all users\application data\microsoft\office\data
Create a new folder and cut and paste all the files from the …\data folder into the new folder

Now, rename mso.dll.bad to mso.dll…

Now, start Word and go through the activation process. Viola!

Cheers,
BentleyPC

PS: Call for remote support if you like. We can fix this from the comfort of our own computer chairs for $50 in less than 1 hour in most cases. 404-702-2865. Call for other problems too, if it will boot and connect to the internet we can remote in and fix the problem. We take paypal for remote support, or we can work out a contract with your company for ongoing support.

No Comments by Mike  /  November 24, 2009  /  Posted in: 7, Uncategorized, Vista, Windows, XP

Changing / Editing Thermal Trip Points Linux


We ran into a server that had a glitch in acpi that caused the server to think it was over heating and it would shut itself down.

We had to edit this file /proc/acpi/thermal_zone/THRM/trip_points using this command:

echo -n “#:#:#:#” > /proc/acpi/thermal_zone/THRM/trip_points

…where # is the number of degrees in Celsius at which the following acpi thermal states will be implemented: critical, hot, passive, active

So 100:90:30:70 means the computer will go into passive cooling mode at 30 degrees, active cooling mode at 70 degress, hot cooling mode (suspend) at 90 degrees and critical cooling mode (shut down) at 100 degrees. Please keep your passive cooling mode below your active cooling modes, and remember that the active mode comes after the passive mode in this sequence #:#:#:#…

NOTE: when the computer reboots it may default back to the old trip_points. To fix this you can add the echo command at the bottom of rc.sysinit in /etc.


No Comments by Mike  /  October 22, 2009  /  Posted in: Hardware, LINUX, UNIX
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HTC Modem Driver

Link to get the HTC Modem Driver for those wishing to connect to internet through cell phone via HTC Modem.

http://www.vzam.net/uploadedfiles/WModem_Driver_Installer_v1.2.2.4_WWE.exe

You’ll probably have to call your telco to ask what your username & password will be as well as what the dial up number will be.

No Comments by Mike  /  October 10, 2009  /  Posted in: Uncategorized

Large Sharepoint Install, PHP Timeclock, & Albany Trip

This week we’ve been continuing our sharepoint 2007 deploy/install which has proven to be a larger project than we originally intended it to be. At this point we’re at $18k in software and nearly $2k in labor, and we’re just getting to the employee training now. Our stumbling block was the fact that sharepoint doesnt allow you to deny access to anyone. To get around it, we had to setup sites for each organization within a parent company to keep all the employees separate. That was incredibly monotonous as each site was identical with exception to the name.

We also started our time clock endeavour. Thanks to PHP Timeclock for a simple & editable PHP script that works great! Also thanks to Ryan S. from another firm who provided the SQL setup. It’s always nice to work with people that can get the job done with nearly non-existent instruction. Thanks again Ryan & the PHP Timeclock team!

If you’ve been following us recently you probably know of our Albany trip this Friday. We have to connect an Albany office to an office in Atlanta by way of firewall-to-firewall VPN. At BentleyPC we use highly specialized and thus customizable firewalls. For this job we will be deploying smoothwall 3.0 w/update 5, connecting the two locations via VPN, & adding some QoS to insure VoIP out of Albany arrives in Atlanta without issue. We’re hoping to setup two firewalls, voip, vpn & additional equipment such as network printers in less than one day in Albany. :-)

Wish us luck and look for another update soon…

No Comments by Mike  /  October 8, 2009  /  Posted in: Email, Hardware, LINUX, Networking, Printers, UNIX, Uncategorized, Vista, Windows, XP
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Computer Keywords

I stumbled across a google keyword generator powered by google, and decided to let it crawl my site and suggest keywords. Brilliant!

Here they are…

acer laptop repair
, adware removal
,atlanta computer networking
,atlanta computer service
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,business computer
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,cheap laptops
,compaq laptop repair
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,computer accessories
,computer components
,computer doctor
,computer fix
,computer geeks
,computer hardware
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,computer help
,computer laptop
,computer maintenance
,computer maintenance repair
,computer network design
,computer network installation
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,computer parts
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,
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1 Comment by Mike  /  October 5, 2009  /  Posted in: 7, Compaq, DotNET, Email, Exchange, Explorer, FAIL, Graphics, HP, Hardware, IE7, ISP - Comcast, LINUX, Macintosh, Networking, Ping.fm, Printers, Sendmail, Solaris, UNIX, Uncategorized, VTigerCRM, Virus, Vista, Windows, XP
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