Windows Installer keeps opening – Control Panel, My Computer, Internet Explorer
Ran Hijack This, killed msiexec.exe & explorer.exe, removed BHO’s with “files missing” using hijack this, and rebooted.
Problem solved.
setup cannot set the required windows xp configuration information
setup cannot set the required windows xp configuration information
Got this error message while upgrading from xp home to xp professional on a compaq presario v5120nr. MS site says it has to do with needing a bios update or hardware compatibillity. Eventually I gave up and tried to start in the old xp home install and voila! The xp pro install continued and finished just fine.
After starting up, the keyboard & touchpad didnt work. I installed the synaptics touchpad driver & hp quicklaunch buttons driver to fix those issues.
Symantec Antivirus 8.0 Removal
Follow the directions found here.
Then click on the avast link above to install a real antivirus client!
Naming information cannot be located because: logon attempt failed
At a company I found that we couldnt open active directory users and computers without receiving the following error message.
Naming information cannot be located because: logon attempt failed contact your administrator to check and see if the domain…
When I tried to use Active Directory Domains and Trusts, this error message was displayed:
The configuration information describing this enterprise is not available. The logon attempt failed
dcdiag command errored with:
LDAP bind failed with error 1323, unable to update the password. The value provided as the current password is incorrect. ***Error: The machine could not attach to the DC because the credentials were incorrect. Check your credentials or specify credentials with /u:
Other symptoms included:
- I would get kicked off of terminal services at random and denied access back in for random periods of time.
- Users were being asked to enter their user/pass when connecting to a share (even though they had authenticated to the domain during winlogon)
- Re-entering the user/pass wouldn't fix it
- At random this behavior would disappear
- Netdiag says everything passed
Since I was logged into the server as the administrator I knew my logon attempt hadn't failed.
I did some googling and found the following MS Knowledge base article:
http://support.microsoft.com/kb/257346
...which suggests that the "Access This Computer from the Network" group policy User Right was disabled for our Administrator account so I followed the instructions to no avail. I updated group policy to include the administrator's account and verified the change enforced using secedit had completed successfully...
I did more googling and found this article that suggest possible virus infections:
http://support.microsoft.com/kb/328691
...So I scanned for viruses, found a few and promptly removed them... but still the same behaviors persisted.
I googled more on the dcdiag errors and found that there may be an RPC problem. I verified RPC functionality using this knowledge base article and portqryv2.
http://support.microsoft.com/kb/310456
portqry.exe -n 10.10.10.2 -e 135 revealed that RPC was listing on random ports above 1024.
portqry.exe -n 10.10.10.2 -o 1026,1028,1056,1060,etc,etc revealed that all the ports shown in [brackets] from the above output were “listening” except for one
portqry.exe -n 10.10.10.2 -o {not listening port discovered in above step} -p UDP revealed this port was udp and listening just fine
but before I realized the port was a udp port i changed the ports to the 5000 – 5100 range to see if there was a port conflict or being blocked by firewalls, etc.
To manually set the port numbers RPC uses follow this article:
http://support.microsoft.com/kb/154596
I also ruled out DNS error possibilities, which I found a couple of misspellings, fixed them, and restarted DNS.
Somewhere amongst microsoft.com I found an article that suggested the network card drivers could be unsupported and to compare them to the WQHL. So as a final effort we checked the drivers… they were WQHL certified.. 
After discussing the complications with the business owner we came to the conclusion that it could have something to do with the network cards (it’s about a 10 year old server, and it has been surged upon a time or two). So I switched over to the other onboard NIC rebooted, and all the problems went away!
All except on one computer… the owner’s laptop. Now he can’t log onto the domain.
Assuming his security credentials were cached and corrupted due to the server’s network card being flaky, I disjoined & rejoined the domain. Upon first try rebooting, the log on to box took forever to switch to the domain name. As a matter of fact it said something like “Waiting for the list of domains to generate”… I had to press ctrl+alt+del to get the message to go away and allow me to select the customer’s domain. When I tried to login though it said something about the domain is not available… but how could it not be available I just joined it and rebooted just fine… this turned out to be a DNS issue where his DNS was pointing to his ISP instead of the dns server at his office. I corrected this and re-dis-joined and re-re-joined the domain again, after rebooting the domain list propagated quickly but I couldnt login because my account wasn’t found in the domain or something… bleh… I went to the server and removed his computer name from the list of computers in active directory users and computers. Then I changed his computer name and re-re-dis-joined and re-re-rejoined the domain only to find myself back at the same problem where the domain was not available.
I found the following event ids in the system log:
Event ID:5719
Event ID:5721
Event ID:8021
Event ID:8032
Event ID:40960
Event ID:40961
Googled around somemore and found the fix!
Added “DNS” to the DependOnService key (under LanmanServer, dont remove lanmanserver from this key!) under the following registry key
HKLM\System\CurrentControlSet\Services\Netlogon
Thank you google!
PLEASE READ ME: Are you looking for Computer Repair in Georgia?
If you are here looking for Same Day Computer Repair Service in Georgia, please call us at 404 – 702 – 2865 or visit our main website at http://www.bentleypc.com/. The web page you have landed on is our online blog, and is only intended to help persons wishing to solve computer problems on their own.
Corrupted NTOSKRNL.exe after Auto-update SP1 on Vista Basic
This one is a pain in the butt… I’ve run into it twice on one laptop. The scenario is as follows… user leaves laptop on over night… user comes in the next day to find their computer FUBAR. Yep, looks like the dreaded Vista Basic SP1 auto-update got ya again Bob!
Well, I’ve never had any luck searching for posts on this issue and fixing the problem. I’ve replaced ntoskrnl.exe with one from the cd and I still get the message (It’s actually not corrupt, though vista tells you it is). I’ve replaced all the files updated by SP1 and got startup repair to tell me, “The OS booted successfully”, though it never will load vista… just startup repair again and again. Every time I see this one I just clone/ghost the drive, wipe it clean and reinstall. Apparently if you download SP1 manually and install it, you wont run into this issue. I’m not sure if that is the case though as I’ve done that and the user still brings the computer to me months later with the same problem.
We’re open to any suggestions on this one. Right now our action plan includes upgrading users to Ultimate or Premium to avoid this as the problem seems to only plague Basic users.
0xc004d301 Vista
Got this error after removing vundo and other malwares. Thought I was stuck, but I just rebooted the computer and the error went away. I had to do a system restore using the vista boot cd to get everything back to normal after this though.
iMac G5/G4 logic board capacitor replacement
Got bad capacitors on your logic board? The repair is pretty simple actually…
First: You disassemble your Mac
Second: You visually inspect all your capacitors
Third: You unsolder the bad capacitors
Fourth: You solder new capacitors of the same specs. in place of the bad ones (preferably solid state caps)
Fifth: You reassemble your Mac and turn it on
-OR-
First: You call BentleyPC @ 404 – 702 – 2865 and schedule a pick up, unless you’re outside of the state of Georgia. In which case you can mail your parts to us for repair.
Second: You relax as we come to you and take your mac to our shop with care
Third: You continue to relax while we follow the steps above
Fourth: You rejoice when we return your mac to you in working condition
Our rates for capacitor replacements vary. You can call for a quote or assume the following general guidelines will apply to your case.
Pick Up, Delivery & Labor Charge: $100
Capacitor Cost: $24.95/capacitor for 1 – 4 Capacitors, 5+ Capacitors receive volume discount.
Additional Costs: Varies, sometimes the power supply is blown too. Many times however, there is no need for additional parts.
Up Front Estimates: Once we determine what parts will be needed, we will call and authorize the repairs first.
Get the best-in-class solution to protect your mac against viruses, spyware and other malware threats.Buy avast! antivirus Mac Edition here! Click Here
Winconfig.dll, A360, Antivirus 360, Trojan, Winconfig.dll.vbs
This trojan puts winconfig.dll in the system32 directory. I’ve also seen something about winconfig.dll.vbs in some forums.
It also puts a360 under program files and several favorites & short cut links to the a360 program within program files.
Boot from cd or hook the infected drive up to another computer, search for and remove winconfig.dll, a360 folders & files. Download spybot search and destroy from safer-networking.org and update, then reboot in safemode and scan for issues with spybot search and destroy.
Also delete the pagefile.sys & hiberfil.sys. This one usually infects userinit.exe too. The only way you can scan userinit.exe is to use avast boot time scan or hook the hard drive up to another machine. If you erase userinit.exe you’ll run into the logon and immediate log off problem described here
Get the best Anti-virus program that we use by Clicking Here
Call a Computer Expert!
Though our tutorials may have worked in our particular circumstances, they may not work for you. Please use our blogs with caution as we are not responsible for any harm you may do to your computer without our direct supervision. If you’d like to avoid the potential hazards of repairing your own computer, feel free to call us @ 404 – 702 – 2865. We offer same day expert service in and around Atlanta Georgia.