Decatur Computer Repair Services

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Posted on 17th April 2010 by Mike in Decatur Computer Repair

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BentleyPC is now offering computer repair in Decatur. If you are looking for computer repair in Decatur, please click on the link at the end of the previous sentence for more details. We offer same day, in home or office services.

Marietta Computer Repair Services

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Posted on 16th April 2010 by Mike in Marietta Computer Repair

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BentleyPC is now offering computer repair in Marietta. For more details about our services, please visit the link at the end of the previous sentence.

Sandy Springs Computer Repair Services

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Posted on 26th March 2010 by Mike in Sandy Springs Computer Repair

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BentleyPC is now offering computer repair in Sandy Springs. If you are looking for computer repair in Sandy Springs, please click on the link at the end of the previous sentence for more details. We offer same day, in home or office services.

Atlanta Computer Repair Experts

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Posted on 25th March 2010 by Mike in Atlanta Computer Repair

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We’ve launched a new site aimed at the Atlanta market. You can find it by clicking this: Atlanta Computer Repair Experts.

Thanks for looking,
BentleyPC

Antivirus 2010

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Posted on 23rd March 2010 by Mike in Atlanta Computer Repair

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If you’ve recently started getting windows popping up on your computer telling you that you are infected with a virus, chances are you’re seeing what’s known as ransom ware. The most common one of these we see is called Antivirus 2010. Next year, they’ll be calling it Antivirus 2011, and last year it was Antivirus 2009. Removal of this virus / ransomware can be very tricky. Often times if you don’t already have the tools needed to fix it, you won’t be able to download them. That’s where BentleyPC fits into the picture. We’ve got all the tools needed to remove this pesky program on hand at all times. In most cases, we can remove any virus you have within a couple of hours. Some times it takes longer depending on the infection, and type of virus(es) you have. Either way, we fix 99% of all the infected computers we see WITHOUT erasing all your files and data. Sure we can wipe your computer clean and reinstall windows, but that can cost you more in the long run.

So, if you’ve got ransom ware, viruses, worms, trojans, etc. You’re best bet is to call BentleyPC and schedule an appointment today. Never use your computer once it has become infected. You could be giving criminals access to everything you do including passwords to your bank account, etc. Waiting to have a virus fixed can cost you your identity. We never try to encourage the use of credit cards, but if you’re infected and that is your only option, we can accept payments by credit card just as easily as we can take cash or check. Even if we have to bill you later; just let us know what we’ve got to do to help you.

Atlanta Computer Repair

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Posted on 15th February 2010 by Mike in Acworth Computer Repair |Alpharetta Computer Repair |Atlanta Computer Repair |Decatur Computer Repair |Marietta Computer Repair |Sandy Springs Computer Repair |Stone Mountain Computer Repair

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If you’re looking for computer repair in Atlanta, look no further. BentleyPC offers same day expert service in Atlanta GA. We come to you at your convenience. Call us at 404 – 702 – 2865 today or visit http://www.BentleyPC.com/appointments and schedule your repair today. While you’re at BentleyPC.com feel free to look around at the other services we offer.

We offer the following services in Atlanta, GA:

Computer Repair (Atlanta):
* Computer Diagnostics, Laptop Diagnostics
* Computer Network Installation, Laptop Network Installation
* Computer Repair (Servers Incl.), Laptop Repair (Tablets & Software Incl.)
* Computer Part Repair, Laptop Part Repair (AC/DC/Power Jacks, LCDs, Hardware)
* Computer Sales & Customization, Laptop Sales & Customization
* Computer Upgrades, Laptop Upgrades
* Malware, Spyware, Trojan & Virus Removal

Computer Networks (Atlanta):
* Network Installation & Repair
* Network Device Setup & Repair (Printers, Routers, Switches, etc.)
* Network Firewall & Anti-Intrusion
* Network Expansion and Wide Area Network Setups
* Network Services Setup & Repair (Phone Systems / VoIP, VLAN, etc.)
* Cat 3, Cat 5, Cat 6, RJ11, RJ14, RJ25, RJ45, RJ61, ISDN Low Voltage Cable Installation

Website Design (Atlanta):
* Custom Design: Flash, Java, HTML, PHP, AJAX, CSS
* E-commerce Websites (Security Certificates, Shopping Carts, Paypal, Credit Card Processing API/Gateways)
* Search Engine Optimization (Google, Yahoo, MSN, Altavista, etc rankings)
* Logo & Graphic Art Design
* Template websites for $25/month

Printer Sharing Windows 7 and Snow Leopard 10.6

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Posted on 18th December 2009 by Mike in Atlanta Computer Repair

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Today we ran into a problem between Mac OS 10.6.2 Snow Leopard and Windows 7 Printer Sharing. Both machines had the correct drivers installed, and the printer was shared from the Win7 box with full permissions for everyone, yet we could not connect to it from the Mac. SMB file sharing was working fine, and other windows machines could easily connect to the printer. I couldnt find a single web site with the correct solution, and eventually we figured it out after an hour of head scratching.

Here’s the fix…

After installing the printer using a USB cable on both machines, hook the printer to the windows box and do the following…

1st – Share the printer on the windows box, and share it as “printer” or something easy to remember without special characters and spaces, etc. We named ours HP because it was an hp psc 4210. Now, give the windows box a static IP address, and setup user for printing (or you can use the admin user / password for a later step). Make sure the permissions are set correctly on the printer.

2nd – Setup a printer on the Mac (though it wont work yet). Go to System Preferences > Print & Fax > “+” (Plus) sign / add printer > Select IP > Select LPD (Line Printer Daemon) > type in the IP address of the windows box in the address field > change the name of the printer to the printer model or something simple (HP in our case) > Select “Print Using” > Select “Printer Software” > Select the printer model / driver for the printer you have.

3rd – Open Terminal from Utilities in the Applications menu within Finder. Type in the following:

sudo -i (enter your password)
ps -ef|grep cupsd (note the number in the second column)
kill X (where X is the number from above)
cp /etc/cups/printers.conf /etc/cups/printers.conf.backup (copies your current printer.conf to printer.conf.backup)
nano /etc/cups/printers.conf

Locate the line that says LPD://[IP Address of Windows Box] and change it to “smb://username:password@[ip address of windows box]/[Printer Share Name]

Ours looked like this
smb://user:pass@10.1.1.50/HP

After making the change, use ctrl+o to write the changes to printer.conf, then ctrl+x to exit nano editor.

4th – Now restart cupsd again or reboot the computer
ps -ef|grep cupsd (note the number in the second column)
kill X (where X is the number from above)

You should be able to print now!

6/5/2010 – Change printer.conf to printers.conf as per Jeffrey’s comment. Thanks Jeffrey!


BentleyPC is a Google Favorite!

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Posted on 16th December 2009 by Mike in Atlanta Computer Repair

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BentleyPC is announced as one of Google’s first favorite places see http://tinyurl.com/BentleyPCFacebook for more details. Thank you all!

Our latest websites…

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Posted on 7th December 2009 by Mike in Atlanta Computer Repair

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http://ping.fm/CQtBJ

http://ping.fm/yuoZQ

Access Denied Installing Driver – Registry Permission Issue Fix

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Posted on 6th December 2009 by Mike in Atlanta Computer Repair

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Got an access denied when installing Hauppauge WinTV driver I googled forever before I found the fix. So here it is to help the other computer engineers out there. I saw many issues that were solved using the methods below. Some were regarding installing itunes, some were installing video or sound cards, all errored with permission denied or access denied, or they couldnt edit a registry key due to permission issues, etc.

In XP Pro…
secedit /configure /cfg %windir%\repair\secsetup.inf /db secsetup.sdb /verbose

This here works in both XP Pro & XP Home
Download SubInAcl.exe, Install the program.

Now create a new text document and copy the following into it.


cd /d "%programfiles%\Windows Resource Kits\Tools"

subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f /grant=system=f /grant=restricted=r /grant=YOURUSERNAME=f /setowner=administrators > %HOMEPATH%\Desktop\subinacl_output.txt
subinacl /keyreg HKEY_CURRENT_USER /grant=administrators=f /grant=system=f /grant=restricted=r /grant=YOURUSERNAME=f /setowner=administrators >> %HOMEPATH%\Desktop\subinacl_output.txt

subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f /grant=system=f /grant=users=r /grant=everyone=r /grant=restricted=r /setowner=administrators >> %HOMEPATH%\Desktop\subinacl_output.txt
subinacl /keyreg HKEY_LOCAL_MACHINE /grant=administrators=f /grant=system=f /grant=users=r /grant=everyone=r /grant=restricted=r /setowner=administrators >> %HOMEPATH%\Desktop\subinacl_output.txt

subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f /grant=system=f /grant=users=r /setowner=administrators >> %HOMEPATH%\Desktop\subinacl_output.txt
subinacl /keyreg HKEY_CLASSES_ROOT /grant=administrators=f /grant=system=f /grant=users=r /setowner=administrators >> %HOMEPATH%\Desktop\subinacl_output.txt

subinacl /subdirectories %programfiles%\ /grant=administrators=f /grant=system=f /grant=users=e >> %HOMEPATH%\Desktop\subinacl_output.txt

subinacl /subdirectories %windir%\ /grant=administrators=f /grant=system=f /grant=users=e >> %HOMEPATH%\Desktop\subinacl_output.txt

WARNING – This is very risky!!! I hope you have a WinPE or similar cd so you can manually restore your registry if you need to.

Now, create a backup of your registry please!

Save the file as resetreg.cmd and run it. Sit back and watch while SubInAcl fixes your registry permissions… A log file named “subinacl_output.txt” will appear on your desktop and will have the log of what took place.

If you get lucky like I did, this will completely screw up your windows install. Then you can restore from your backup and try again, and perhaps restore an earlier restore point snapshot, and eventually this may fix the the problem. It did for me… after several attempts.

Cheers!

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