This is becoming any everyday occurrence and as a service to our customers
and friends we would like to offer the following advice on keeping these
new “Fake Anti virus” Programs from taking over your computer.
First off the only Anti virus software that BentleyPC suggests to our
customers is the Anti virus that we personally use. Avast Anti virus comes
in several types including a free version that does the job and and top of
the line “Internet Security” version. Beyond that there are several
Malware removal tools including Malwarebytes and Spybot S&D that also do
the job of removing currently infected machines.
But to hit on the new problem of all the “fake anti virus” programs. I
would suggest not clicking on any popup about a virus. Instead simply
close the popup with the “X” in the top right hand corner of the popup’s
window. Then go to your anti virus software by clicking on its icon and
run a scan there.
Even if the popup looks like it is from you anti virus software, it could
be a fake alert. These new scams work by telling you that you have a
virus and then require you to download a file to “remove” the virus when
in fact it is placing a virus on your computer. In some cases the computer
then becomes completely useless, unless you provide your credit card
information to download yet another tool to remove the infection.
If you have fallen victim and are struggling to get your computer back up
and running, call us. We are not geeks or wizards, we are computer experts
and know exactly how to get your computer back up and running.
