There was a popup about a virus and I tried to remove it but the computer is just completely locked up

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Posted on 4th June 2010 by Mike in Acworth Computer Repair |Alpharetta Computer Repair |Atlanta Computer Repair |Decatur Computer Repair |Marietta Computer Repair |Sandy Springs Computer Repair |Stone Mountain Computer Repair

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This is becoming any everyday occurrence and as a service to our customers
and friends we would like to offer the following advice on keeping these
new “Fake Anti virus” Programs from taking over your computer.

First off the only Anti virus software that BentleyPC suggests to our
customers is the Anti virus that we personally use. Avast Anti virus comes
in several types including a free version that does the job and and top of
the line “Internet Security” version. Beyond that there are several
Malware removal tools including Malwarebytes and Spybot S&D that also do
the job of removing currently infected machines.

But to hit on the new problem of all the “fake anti virus” programs. I
would suggest not clicking on any popup about a virus. Instead simply
close the popup with the “X” in the top right hand corner of the popup’s
window. Then go to your anti virus software by clicking on its icon and
run a scan there.

Even if the popup looks like it is from you anti virus software, it could
be a fake alert. These new scams work by telling you that you have a
virus and then require you to download a file to “remove” the virus when
in fact it is placing a virus on your computer. In some cases the computer
then becomes completely useless, unless you provide your credit card
information to download yet another tool to remove the infection.

If you have fallen victim and are struggling to get your computer back up
and running, call us. We are not geeks or wizards, we are computer experts
and know exactly how to get your computer back up and running.

Vitur Virus Infects EXE files… all of ’em

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Posted on 28th May 2009 by Mike in Atlanta Computer Repair

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Vitur is one nasty thing. It infects almost every exe file you have within weeks if you’re a heavy computer user. Then when you get around to detecting it you’ll quarantine or delete all of those exe files that are infected. Yay! Avast will detect this virus with the boot time scan, and asquared will get it if you use winpe or put the drive into another PC. The first time I saw this thing, the only site that had any details was in Russian and less than 2 weeks old. I’m not surprised it’s called Vitur… that’s a nice Russian name isn’t it? The dang thing spreads through your network too, so if you detect this in a biz environment, be prepared for some major cleanup, and as always, good luck!


GA Carrollton Georgia Computer Repair

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Posted on 9th May 2009 by Mike in Atlanta Computer Repair

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If you’re looking for computer repair in Carrollton, look no further. BentleyPC offers same day expert service in Carrollton GA. We come to you at your convenience. Call us at 404 – 702 – 2865 today or visit http://www.BentleyPC.com/contact_us.html and fill out an appointment request form. While you’re at BentleyPC.com feel free to look around at the other services we offer.

We offer the following services in Carrollton, GA:

Computer Repair:
* Computer Diagnostics, Laptop Diagnostics
* Computer Network Installation, Laptop Network Installation
* Computer Repair (Servers Incl.), Laptop Repair (Tablets & Software Incl.)
* Computer Part Repair, Laptop Part Repair (AC/DC/Power Jacks, LCDs, Hardware)
* Computer Sales & Customization, Laptop Sales & Customization
* Computer Upgrades, Laptop Upgrades
* Malware, Spyware, Trojan & Virus Removal

Computer Networks:
* Network Installation & Repair
* Network Device Setup & Repair (Printers, Routers, Switches, etc.)
* Network Firewall & Anti-Intrusion
* Network Expansion and Wide Area Network Setups
* Network Services Setup & Repair (Phone Systems / VoIP, VLAN, etc.)
* Cat 3, Cat 5, Cat 6, RJ11, RJ14, RJ25, RJ45, RJ61, ISDN Low Voltage Cable Installation

Website Design:
* Custom Design: Flash, Java, HTML, PHP, AJAX, CSS
* E-commerce Websites (Security Certificates, Shopping Carts, Paypal, Credit Card Processing API/Gateways)
* Search Engine Optimization (Google, Yahoo, MSN, Altavista, etc rankings)
* Logo & Graphic Art Design
* Template websites for $25/month

GA Alpharetta Georgia Computer Repair

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Posted on 8th May 2009 by Mike in Atlanta Computer Repair

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If you’re looking for computer repair in Alpharetta, look no further. BentleyPC offers same day expert service in Alpharetta GA. We come to you at your convenience. Call us at 404 – 702 – 2865 today or visit http://www.BentleyPC.com/contact_us.html and fill out an appointment request form. While you’re at BentleyPC.com feel free to look around at the other services we offer.

We offer the following services in Alpharetta, GA:

Computer Repair:
* Computer Diagnostics, Laptop Diagnostics
* Computer Network Installation, Laptop Network Installation
* Computer Repair (Servers Incl.), Laptop Repair (Tablets & Software Incl.)
* Computer Part Repair, Laptop Part Repair (AC/DC/Power Jacks, LCDs, Hardware)
* Computer Sales & Customization, Laptop Sales & Customization
* Computer Upgrades, Laptop Upgrades
* Malware, Spyware, Trojan & Virus Removal

Computer Networks:
* Network Installation & Repair
* Network Device Setup & Repair (Printers, Routers, Switches, etc.)
* Network Firewall & Anti-Intrusion
* Network Expansion and Wide Area Network Setups
* Network Services Setup & Repair (Phone Systems / VoIP, VLAN, etc.)
* Cat 3, Cat 5, Cat 6, RJ11, RJ14, RJ25, RJ45, RJ61, ISDN Low Voltage Cable Installation

Website Design:
* Custom Design: Flash, Java, HTML, PHP, AJAX, CSS
* E-commerce Websites (Security Certificates, Shopping Carts, Paypal, Credit Card Processing API/Gateways)
* Search Engine Optimization (Google, Yahoo, MSN, Altavista, etc rankings)
* Logo & Graphic Art Design
* Template websites for $25/month

GA Dunwoody Georgia Computer Repair

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Posted on 7th May 2009 by Mike in Atlanta Computer Repair

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If you’re looking for computer repair in Dunwoody, look no further. BentleyPC offers same day expert service in Dunwoody GA. We come to you at your convenience. Call us at 404 – 702 – 2865 today or visit http://www.BentleyPC.com/contact_us.html and fill out an appointment request form. While you’re at BentleyPC.com feel free to look around at the other services we offer.

We offer the following services in Dunwoody, GA:

Computer Repair:
* Computer Diagnostics, Laptop Diagnostics
* Computer Network Installation, Laptop Network Installation
* Computer Repair (Servers Incl.), Laptop Repair (Tablets & Software Incl.)
* Computer Part Repair, Laptop Part Repair (AC/DC/Power Jacks, LCDs, Hardware)
* Computer Sales & Customization, Laptop Sales & Customization
* Computer Upgrades, Laptop Upgrades
* Malware, Spyware, Trojan & Virus Removal

Computer Networks:
* Network Installation & Repair
* Network Device Setup & Repair (Printers, Routers, Switches, etc.)
* Network Firewall & Anti-Intrusion
* Network Expansion and Wide Area Network Setups
* Network Services Setup & Repair (Phone Systems / VoIP, VLAN, etc.)
* Cat 3, Cat 5, Cat 6, RJ11, RJ14, RJ25, RJ45, RJ61, ISDN Low Voltage Cable Installation

Website Design:
* Custom Design: Flash, Java, HTML, PHP, AJAX, CSS
* E-commerce Websites (Security Certificates, Shopping Carts, Paypal, Credit Card Processing API/Gateways)
* Search Engine Optimization (Google, Yahoo, MSN, Altavista, etc rankings)
* Logo & Graphic Art Design
* Template websites for $25/month

Symantec Antivirus 8.0 Removal

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Posted on 24th March 2009 by Mike in Atlanta Computer Repair

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Follow the directions found here.

Then click on the avast link above to install a real antivirus client!